Shipping policy
If you buy Groupbuy item, please follow the Estimted delivery time which is listed on the specific Groupbuy item page.
- Order weight under 2KG, we will offer two options = Standard shipping and Expedited shipping
- Order weight over 2KG, we will offer one option = Heavy goods shipping. The heavy goods shipping will be a paid-shipment. We will choose the best shipment method for you after we calculate. If you want to have a specific shipment method for your heavy goods order, please contact us with your order number. Then we will just check and calculate for you with the shipment method you wish.
Standard Shipment
Standard shipping generally takes 2 weeks to being delivered, according to recent customer feedback. If you want to have more accurate esitmated shipping date, please join our discord server and ask members for their experience.
NOTE: The Standard shipping time is the general estimated shipping time. Since the dynamic of the pandemic, we cannot offer a proper shipping time. With the feedback from customers, you could expect the parcel arrives ahead of the estiamted shipping time. Moreover, please feel free to join KPrepublic discord server to ask members for shipping time experience.
Expedited Shipment
By default, we use FedEx for most expedited orders.
Normally, the expedited shipping takes around 7 days. Please take notes that the shipping time is an estimated time not proper shipping time. For now, NONE of delivery companies offers their shipping time guarantee service.
📣If your order is over 100 USD, we highly recommend to purchase the expedited shipping. It is safer and guaranteed.
Still not received?
Since the COVID-19, the longest shipping time we encounter is over 140 days with free shipping. If you don't receive the parcel after 140 days, please feel free to contact us for a solution (refund or reshipment). NOTE - the 140-day starter is from the day you have the tracking info, NOT from the day when you place the order.
Here are some issue samples that may be helpful to understand your shipping info.
📢NOTE:
- As the shipping time is general estimated based on overall data, if you want to know more accurate estimated shipping time, please feel free join our Discord server and ask in specific area channel for members' shipping experience.
- Please pay attention that if you place GB item and non-GB items in one order, the order will be shipped when GB item is ready by default.
